We kindly ask that all guests review and adhere to our spa policies to ensure the best possible experience for themselves and others.

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Special Instructions

• Consent Forms: All required consent forms must be completed prior to your appointment. Forms will be sent via email for your convenience.

• Arrival Time: Please arrive at least 15 minutes before your scheduled appointment to allow time for check-in and to begin your experience in a relaxed state.

• Late Arrivals: Guests arriving late may receive a shortened service while still being charged the full service fee.

• Phone & Atmosphere: To maintain a peaceful and serene environment for all guests, kindly place your phone on vibrate before entering the spa and refrain from talking during your visit. This ensures a truly relaxing atmosphere where everyone can unwind.

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Appointment Cancellation Policy

We understand that unexpected circumstances may arise. However, to respect both our staff and other clients:

• Appointments must be rescheduled or canceled at least 24 hours in advance.

• Cancellations made with less than 24 hours’ notice will be charged 50% of the scheduled service fee.

• This policy allows us to offer the time slot to other clients and maintain smooth scheduling.​

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Class Cancellation Policy​

• All class sales are final 5 days prior to the class date.

• No refunds or transfers will be issued within this timeframe.

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General Terms

• By booking an appointment or class, you agree to abide by all spa policies outlined above.

• Failure to comply with these policies may result in forfeiture of services or future booking privileges.

• Policies are subject to change at the discretion of the spa. Updates will be communicated via our website and/or email.

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Thank you for respecting these guidelines. Our goal is to create a relaxing and professional experience for every guest who walks through our doors.